Once an account has been deleted, any call metrics on your Analytics page will reset. Can I delete a User’s data before I change their email address?Ībsolutely! If you need to delete a User's data prior to changing their email, we recommend first deleting the user and then sending an invite to the new email. Sponsored Account Management - Sign in with your UMKC and password to reset resource account passwords, update information and renew your. Scroll down to the Account info section and click Edit account info on the right side of the screen. Meaning, all call and message history associated with the previous email address still exists. Click Your info on the top navigation bar. Select ‘ Options’ (to the right of their account details) to access the drop-down menuįAQs How come I can still see a User’s call and message history after their email has been updated?Ĭhanging a user's email address does not delete the historic data, it only updates the User's email address.Click 'Add Email' and 'Add Alias' on the Manage page, then click 'Make primary.' If the email you just entered isn't listed, you either attempted to add an email address already associated with another Microsoft account, or the email address is taken. Select the User whose email address you need to change (use the search bar for speedy results) To change your primary email address, navigate to the 'Manage' page in your Microsoft account. Sign in Create an account Questions We have answers A Microsoft account does not need a Microsoft email The email address used to sign into your Microsoft account can be from, , Gmail, Yahoo, or other providers.If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way. If you did not use a Google or Microsoft account to sign up for Dialpad, your Admin will need to follow the steps below to change a User's email address. Add, remove or update an email address or phone number. Meaning, if you do it in Dialpad first, you’ll still need to have your Google/Microsoft Admin update the email address in the productivity suite before the user can log in. Dialpad Tip: You can change the email address from within Dialpad first (see the instructions a little further along in this article), however, it does not sync back to Google/Microsoft.
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